Security & Information Protection

Protecting accounts, transactions and customer information.

Our Security Commitment

Security is an important part of the Credelis Capital digital experience. We use technical, organisational and operational safeguards designed to protect customer accounts, information and transactions.

Account Security

Customers should:

  • Use strong and unique passwords.
  • Keep login credentials confidential.
  • Avoid sharing authentication codes.
  • Log out from shared devices.
  • Keep devices and software updated.
  • Contact us promptly if suspicious activity is detected.

Information Protection

Our security controls may include measures designed to protect against:

  • Unauthorised access.
  • Account compromise.
  • Fraudulent activity.
  • Data loss.
  • Unauthorised disclosure.
  • Malicious activity.

Transaction Security

Transactions may be subject to authentication, verification, monitoring and other security controls.

Additional verification may occasionally be required before certain activities can be completed.

Report Suspicious Activity

If you believe your account has been compromised or notice suspicious activity, contact Credelis Capital through official support channels immediately.

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